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Privacy Policy

 

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Name of the responsible office

GVIR ART
Gabor Virag
Lavendelweg 3
1220 Vienna / Austria
Tel: +43 1 353 55 33
art@gvir.art
 

VAT: ATU61696203

 

Personal Data

To complete and execute your order, and for the purpose of sending e-mails in certain situations (such as notifications regarding order status), we process personal information you provide (title, first- and surname, address, e-mail address and phone number, payment details) in accordance with the conditions of the Austria data protection laws. We save the contract text and send you an e-mail containing the details of your order. You can view our T&C (General Terms & Conditions) here at any time, and can review your previous orders in your GVIR ART account if you registered when ordering. Your personal information, which after registering, you can enter, adjust, and delete in your password-protected area of your GVIR ART Account, will be used exclusively for the implementation of the contract. Some of your information (title, first name and surname, address, telephone number) is made available to our logistics provider during the delivery of your order. The same applies to personal information transferred to us during communication (electronic or in print form).

 

Customer Satisfaction Surveys

After shipping your order, you will receive a one-time invitation by e-mail to participate in a voluntary customer satisfaction survey.

The data collected as part of customer satisfaction surveys are used to improve our services and will not be submitted to third parties. If you send us a request to delete your data to art@gvir.art the data from the customer satisfaction surveys will be anonymized. We reserve the right to comply with legal deadlines for data storage.

 

Newsletter Data

To send our newsletter, we need an e-mail address from you. It is necessary to verify the given e-mail address and to accept the newsletter. Supplementary data is not collected or is voluntary. The use of the data takes place exclusively for sending of the newsletter.

The data provided in the newsletter registration is processed exclusively on the basis of your consent (Art. 6 (1) lit. GDPR). Revocation of the consent you have already given is possible at any time. An informal message by e-mail will suffice for the revocation, or you can use the "unsubscribe" link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.

Data entered to set up the subscription will be deleted in the event of cancellation. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.

 

Product Recommendations via email

To make existing customers aware of products from their area of interest, we inform them of these products by email. Existing customers will also receive these individual product recommendations if they are subscribed to our newsletter. We make the selection of individual product recommendations based on data and information: a) you have entered while shopping, and b) that are legally allowed to be used.

If you are no longer interested in our individual product recommendations, you can deactivate this service here at any time. Contact our customer service team art@gvir.art

 

Payment Details

In addition, in order to ensure maximum data protection, all payment details (e.g. account and credit card details) will automatically be deleted from our systems after the order and the payment have been processed and such information will have to be re-entered in the event of future transactions.

 

Your Personal Account


In accordance with federal data protection laws you have the right to access, for free, information regarding your saved data as well as, where applicable, the right to adjust, block or delete this information. This can be done by contacting our customer services under art@gvir.art

 

Cookies


The GVIR ART website uses "cookies", which are text files stored on your computer, in order to allow you to use all features and functions of our website fully. Most of the cookies used will automatically be deleted after the conclusion of the browser session. Other cookies remain on your device and enable us to recognize your browser during the next visit (persistent cookies). 

When opening the pages, users will be informed about the use of cookies for analytical purposes and their consent to processing of the personal data used in this context will be requested. 

 

Universal Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored on Google’s servers. On this website, IP-anonymity is activated, meaning that Google will shorten IP addresses from within countries that are members of the European Union or that are signatories of the EEA Agreement. A full IP address will only be transmitted to Google’s US servers (where it will then be shortened) in certain exceptional cases. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google Analytics will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you can prevent the collection of cookie-based data from your website visit (as well as Google’s processing of this information) by downloading and installing the browser plug-in at the following link. By using this website, you consent to the processing of data about you by LivePerson in the manner and for the purposes set out above.
We analyze this data anonymously and merely for statistical purposes, in order to continually optimize our site and make our internet offerings more attractive to you. To protect your personal information and private sphere, your identity cannot be inferred through this anonymous data.

The default settings in all major browsers accept cookies. You can generally disable the use and storage of cookies by selecting respective browser settings. However, by altering your settings, you can choose to automatically block cookies from all web sites, or only our website but this may make certain features of our services inaccessible to you.

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

WARNING: This merchant has removed information about their returns and exchanges policy. Please verify with them directly.

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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